Financial Intelligence Centre Act (FICA) Awareness

This workshop will enable you to understand the provisions of the Financial Intelligence Centre Act (FICA) as well as the internal rules applicable for compliance. You will learn the aim and purpose of the Act, the regulatory bodies and other stakeholders involved within the Act, as well as money laundering control services. The workshop also includes other relevant information pertaining to the requirements for customer identification, keeping records, reporting and access to information.

Protection of Personal Information (POPI) Awareness

The Protection of Personal Information Act (POPIA) was published in November 2013. Three years later, an Information Regulator was appointed. Any business responsible for processing personal information, even if only in the Human Resources department, is impacted by POPIA. Businesses in the financial field will be significantly affected by POPIA, and need to closely examine their data processing and storage policies and procedures. This course aims to create an awareness in everyday work activities for the data user; not so much as to be responsible for compliance, but to understand why data users should adhere to the requirements set out by POPIA for the processing of personal information.

National Credit Act (NCA) Implementing Affordability

The 2015 publication of the National Credit Amendment Act, as well as the Regulations that included the new Affordability Assessment Guidelines, has made South Africa’s credit arena one of the most regulated worldwide. Our comprehensive workshop guides credit providers in implementing the Affordability Assessment Regulations, to ensure that consumers are only able to borrow according to what they can afford. This way, credit providers can combat over-indebtedness, protect the consumer, and build sustainable businesses.

Financial Advisory and Intermediary (FAIS) Compliance Training Regulatory Exam 5

The financial industry is required to be compliant with the Financial Advisory and Intermediary Act. This course will familiarise you with the specific provisions of the legislative framework that regulates the finance environment. You will learn about the roles and responsibilities of the representative, and about the importance of complying with Financial Intelligence Centre Act (FICA) and other relevant anti-money laundering legislation, as it applies to financial service providers.

National Certificate: Generic Management Learnership (SAQA ID: 59201) Level 5

This learnership will enable learners to manage first line managers in an organisation entity. First line managers may include team leaders, supervisors, junior managers, section heads and foreman. The skills, knowledge and understanding demonstrated within this qualification are essential for the creation of a talent pool of experienced and effective middle managers that represents the demographics of the South African society. This learnership will create a leadership cadre for the South African society throughout multiple industries and sectors both private and public.

Further Education and Training Certificate: Banking Learnership (SAQA ID: 20185) Level 4

This FET learnership will enable learners to understand the needs of the consumer lender both now and in the future. The learnership also aims at introducing learners to best practice lending principles and environmental awareness in all areas of banking such as: credit risk, credit base solution, banking transactions, customer service and sales.

Management

This skills programme contributes towards the qualification of Office Manager. The learning areas that are covered include what management is, management and the environment, planning, and decision-making.

Economics

This skills programme contributes towards the qualification of Senior Office Administrator. The course content covers an introduction to economics, as well as economic systems in perspective.

Business Law and Administration Practice

This skills programme contributes towards the qualification of Junior Office Manager. The course content covers the meaning of “The Law”, the law of contract, breach of contract, remedies for breach of contract, termination of contracts, and the law of delict.

Business & Office Administration 3

This skills programme contributes towards the qualification of Office Manager. The course content includes learning about office supplies, handling petty cash, the principles of insurance, and internal control concepts.

Business & Office Administration 2

This skills programme contributes towards the qualification of Senior Office Administrator. The course content includes learning about office equipment and ergonomics, as well as about filing systems and records management.

Business and Office Administration 1

This skills programme contributes towards the qualification of Junior Office Administrator. The course content includes learning about the role and function of the secretary, as well as creating evidence and maintaining confidentiality.

Entrepreneurship 3

In this advanced level course, you will learn to work with a management information system at a corporate level, and how to prepare a business for an internal and external audit.

Entrepreneurship 2

In this intermediate level course, you will learn how to lead a small to medium-sized business, how to manage your work schedule as an entrepreneur, and how to operate efficiently in an office environment.

Entrepreneurship 1

In this foundation level course, you will understand what it means to be an entrepreneur in South Africa. You will also learn to identify business opportunities, how to set up a new business, as well as understand the documents, processes, and recording of financial transactions in a business.

Financial Management and Accounting Control

Gain a thorough understanding of accounting theory and practice to become a qualified Financial Accountant. If you are interested in advancing your skills in cost classification, linear programming, pricing policy, and more.

Human Resource Management and Labour Relations

This skills programme contributes towards the qualification of Junior Office Administrator. The course content includes an introduction to human resource management, strategising, structuring and planning, as well as recruiting potential employees.

Marketing Management and Public Relations

This skills programme contributes towards the qualification of Junior Office Administrator. The course content covers the following learning areas: an introduction to business, bookkeeping and accounting, and more.

Office & Legal Practice

Course coming soon!

Business Management 3

In this advanced level course, you will learn to work with a management information system at a corporate level.

Business Management 2

In this intermediate level course, you will learn to manage your diary and work schedule as a manager, and how to operate efficiently as a general office manager of a business.

Business Management 1

In this foundation level course, you will be able to demonstrate an understanding of the documentation, processing and recording of a business’ financial transactions.

Technical Public Accounting

This skills programme contributes towards the qualification of Technical Public Accountant. Learning areas include basic economic principles, management information systems, and public sector financial statements.

Diploma in Office Administration L6 [35958]

This one-year course in the last of the three qualifications to complete the Office Administration qualification programme and to qualify as an Office Manager. Learning areas in the diploma include business administration, financial accounting, and management.

Public Accounting Administration

This skills programme contributes towards the qualification of Public Accounts Administrator. The course content includes an introduction to income tax, payroll administration, employees tax and provisional tax, accounting for payroll, the structure of the South African public sector, and more.

Certificate in Office Administration L5 [23618]

This one-year certificate is the first of three qualifications required to become an Office Manager and leads up to a Diploma in Office Administration. Possible careers after completion; receptionist, office assistant, public or marketing administrator.

Research Theory & Practice

Course coming soon!

Financial Reporting and Regulatory Frameworks

This skills programme contributes towards the qualification of Financial Accountant and will provide you with an introduction to international financial reporting standards (IFRS) and the conceptual framework.

National Certificate in Small Business Financial Management L4 [48736]

This programme is perfect for anyone who wants to become an expert at managing the finances of a small business. With three learning areas, you can complete the qualification to become a Small Business Financial Manager.

Management Accounting Control Systems

This skills programme contributes towards the qualification of Financial Accountant. Course content includes activity-based costing, cost classification, cost volume profit analysis, linear programming, standard costing, and relevant costs.

Corporate Strategy

This skills programme contributes towards the qualification of Financial Accountant. Learning areas include an introduction to strategic management, formulating a strategic direction, the context of strategic selection, and strategy identification and formulation.

Higher Certificate in Office Administration L5 [23619]

This one-year course comprises the second of three qualifications required to complete the Diploma in Office Management. On completion of the course, you will be qualified as a Senior Office Administrator.

Business Law & Accounting Control

This skills programme contributes towards the qualifications of Technical Financial Accountant and Technical Public Accountant. Learning areas include the unspoken and written laws of business, and managing your personal finances as well as accounting systems.

National Certificate in Public Sector Accounting L4 [20352]

This programme is perfect for anyone who wants to become an expert at managing the finances of a small business. With three learning areas, you can complete the qualification to become a Small Business Financial Manager.

Income Tax Returns

This skills programme contributes towards the qualification programme of Technical Financial Accountant. Learning areas include an introduction to taxation, gross income, exempt income, allowable deductions, fringe benefits and allowances, employees’ tax and provisional tax.

National Diploma in Financial Accounting L6 [20366]

This one-year Financial Accountant qualification will give you the ultimate competitive advantage in equipping yourself to manage the financial affairs of a company. With this qualification, you will be able to work closely with a chartered accountant and registered auditor, as you complete your dissertation in Accounting Theory and Practice.

Cost and Management Accounting

This skills programme contributes towards the qualification programmes of Technical Public Accountant and Junior Office Administrator. Learning areas include an introduction to managerial accounting, controlling inventory and overhead costs, and accounting for a manufacturing enterprise.

National Diploma in Technical Financial Accounting L5 [36213]

This one-year Technical Financial Accountant qualification will prepare you for your next step in becoming a Financial Accountant, by teaching you all you need to know about accounting control and business law.

Financial Statements

This skills programme contributes towards the qualification programmes of Senior Bookkeeper and Technical Public Accountant. Learning areas of this course include the finalisation and interpretation of accounts, depreciable assets, financial statements of the sole trader, and partnerships.

Business Literacy

This skills programme contributes towards the qualification programmes of Junior Bookkeeper, Public Accounts Administrator, and Small Business Financial Manager. Learn the principles of effective business communication, an introduction to working with numbers, verbal communication, and more.

Computerised Bookkeeping

This skills programme contributes towards the qualification programmes of Junior Bookkeeper, Public Accounts Administrator, and Small Business Financial Manager. Learning areas include installation and registration of Pastel Partner.

Further Education and Training Certificate in Bookkeeping L4 [58376]

This one-year Senior Bookkeeper’s qualification will teach you all you need to know about cost and management accounting as well as how to read, interpret, prepare and analyse the financial statements of an organisation such as income statements, balance sheets and cash flow statements using applicable financial ratios.

Payroll and Monthly SARS Returns

This skills programme contributes towards the qualification programme of Junior Bookkeeper. Learning areas include basic bookkeeping and VAT; planning, organising, implementing, monitoring and working within the payroll environment; and recording and validating input variations on employee records.

National Certificate in Bookkeeping L3 [58375]

This programme is the first in the Accounting Programme, and will teach you all you need to know about bookkeeping and trial balances, as well as processing payrolls and monthly SARS returns by using computerised bookkeeping systems.

Bookkeeping to Trial Balance

This skills programme is comprised on an introduction to business, bookkeeping and accounting; and contributes towards the qualification programmes of Junior Bookkeeper and of Public Accounts Administrator.

Credit Management Part 5

Lastly, you will go through the principles of risk management, understand accounting, manage diversity, and master business writing skills, business etiquette and business management.

Credit Management Part 4

You will gain insight into human resource management, credit management statistics, business law and economics in Part 4.

Credit Management Part 3

You will increase your knowledge about management, insolvencies and liquidations as well as legislations in Part 3.

Credit Management Part 2

Part 2 looks at credit policies, economic and legislative factors   of   credit   management,   debt   re-scheduling, budgets,  different   types  of  credit  and  the  role  of microlenders  in  South  Africa.

Credit Management Part 1

This  course  starts  by  focusing  on  the  role  of  credit, its different forms and sources as well as  supervisory skills and an introduction to the basic law of contracts.

Coaching Excellence

Coaching is about creating the change that enhances performance and learn­ing. Coaches emphasise new competen­cies, learning, and goal attainment. These are essential tools for any management or supervisory role in the workplace.

Introduction to Project Management

This highly practical introductory course pro­vides you with all the essential skills, tools, and techniques that you will need to support you in your project manage­ment role.

All-in-One Compliance Programme for Debt Counsellors

This programme focuses on the requirements as set out in the National Credit Amendment Act (NCAA) of 2014, ensuring that Debt Counsellors can be compliant when carrying out their business. The all-in-one compliance training will ensure that debt counsellors and their employees are fully trained, allowing you to integrate the necessary insight, practical skills and contextual understanding in your day-to-day operations. Modules within the programme will address the National Credit Act (NCA), economics, debt counselling, governance and compliance, business management, and financial management.

Fundamentals for Developing Managers

This skills programme will explain basic management activities and tasks, in addition to the main managerial functions that you will need to perform to run a successful business.

Basic Financial Analysis

Equip learners to better understand the changing factors influencing the role of the micro credit provider, specifically focusing on mathematical equations relating to inter­est rates and interest rate caps imposed by the NCA.

All-in-One Compliance Programme for Credit Providers

This compliance training focuses on the requirements as set out in the National Credit Amendment Act (NCAA) of 2014, ensuring that credit providers are able to maintain compliance effectively within their business. This all-in-one programme will ensure that your staff are fully trained, allowing you to integrate the necessary insight, practical skills and contextual understanding in your daily operations. Modules within the programme will address financial management, business management, customer service, economics, governance and compliance, as well as fraud and risk management principles.

An Introduction to Employment Relations

This course will enable you to understand the various stakeholder roles and the different employment-related policies and procedures, such as disciplinary and grievance procedures.

National Credit Act (NCA) Rates & Fees

This course will explain the impact of recent NCA pricing limitations amendments, enabling you to better understand how credit agreements work, the rights of the consumer, as well as how to calculate the cost of credit.

Management Development Programme (MDP)

The principle of life-long learning serves as the foundation for any successful man­agerial career. This programme aims to equip junior and middle managers with the competence required to implement their organisations’ strategies.

FICA Compliance

The FICA Compliance workshop is a guide to the legislation around the prevention of organised crime and protection against terrorism.

Financial Intelligence Centre Act (FICA) Compliance

The FICA Compliance workshop is a guide to the legislation around the prevention of organised crime and protection against terrorism. The workshop will enable you to understand key money laundering and terror financing offences, along with the money laundering and terror financing control institutions in South Africa. The workshop also includes other relevant information pertaining to the requirements of record keeping and compliance management obligations, and all relevant legislation is included along with the Guidance Notes issued by the Financial Intelligence Centre.

Consumer Protection Act (CPA) Awareness

The Consumer Protection Act (CPA) came into effect to place a greater emphasis on consumer rights, after various accounts of consumers being unfairly treated by businesses. The Act regulates the way businesses relate with consumers, how they market their products and services, and the rights that consumers have, among others. Every business should familiarise itself with the provisions of the Act and take measures to ensure compliance, as failure to comply may result in financial penalties as well as imprisonment. The aim of this one-day workshop is to educate business owners/directors and their employees on what the CPA means for their business, as well as how to ensure compliance.

FAIS Compliance Training Regulatory Exam 5

This course will familiarise you with the specific provisions of the legislative framework that regulates the finance environment.

Financial Advisory and Intermediary (FAIS) Compliance Training Regulatory Exam 1

The financial industry is required to be compliant with the Financial Advisory and Intermediary Act. This course will familiarise you with the specific provisions of the legislative framework that regulates the finance environment. You will learn about the purpose of the Act, the roles and responsibilities of the key individual and the representative in terms of the Act, managing the rendering of services under supervision, and how to comply with the regulatory environment in which the financial service provider functions.

Protection of Personal Information (POPI) Compliance

Any business which processes personal information will be impacted by the Protection of Personal Information Act. Those in the financial services field will be significantly affected, and will need to closely examine their processes and procedures in data processing and storage. In this workshop, we will explain your obligations in terms of the Act, and will show you how to prepare and ensure compliance in practice.

Protection of Personal Information (POPI) Awareness

This course aims to create an awareness in everyday work activities for the data user; not so much as to be responsible for compliance, but to understand why data users should adhere to the requirements set out by POPIA for the processing of personal information.

Affordability Guidelines

Our comprehensive workshop guides credit providers in implementing the Affordability Assessment Regulations, to ensure that consumers are only able to borrow according to what they can afford.

Building Client Relationships

While your aim is to collect on outstanding debt, you should still have the aim of retaining the customer.

Debt Recovery Administrative Systems

You will learn how to research and develop plans to improve systems and to implement their findings. You will also develop the skills to monitor and control administration systems.

National Credit Amendment Act (NCAA)

In this course, you will learn about the history of the credit industry since 2005 when the NCA was first introduced, up to and including all of the amendments brought about by the NCAA.

Accounting Practices in Debt Recovery

This course will assist you in understanding the importance of good accounting practices in a debt recovery environment.

National Credit Act (NCA)

The National Credit Amendment Act (NCAA) 19 of 2014 is thought to potentially have the most significant impact on the credit industry since the National Credit Act (NCA) was implemented in 2007. In this course, you will learn about the history of the credit industry since 2005 when the NCA was first introduced, up to and including all of the amendments brought about by the NCAA.

Personal Effectiveness and Record Keeping in a Debt Recovery Environment

This course will teach you to become more efficient and organised when keeping records, to learn to instantly locate records on request, and to maintain perfect records at all times.

FICA Awareness

Our FICA awareness workshop will enable you to understand the provisions of the act and the internal rules applicable for compliance. You will learn the aim and purpose of the Act, regulatory bodies and other role-players involved within the Act and money laundering control services.

Debtor Assessment and Portfolio Management

In this course, you will learn how to manage these portfolios effectively, evaluate debtor accounts, maintain records of interactions and update the portfolio information, manage and review allocations of monies received, and more.

Manage Credit Provider Portfolio in Debt Recovery Environment

With the knowledge gained from this course, you will be able to quickly and efficiently review and manage the credit grantor portfolios.

POPI Introductory Programme

In this workshop, we will explain your obligations in terms of the Bill, and practically show you how to prepare and ensure compliance.

NCA Rates and Fees

You will learn the purpose and objectives of the Act, consumer’s rights, how not to give credit recklessly, as well as the different fees that you may charge under the Act.

HIV and AIDS Awareness Training

This course attempts to cover many of the aspects of this devastating disease. During this course, you will gain a broad understanding of the issues surrounding HIV and AIDS.

Debt Recovery – Effective Debt Collection Strategies

Negotiating with debtors and collecting on outstanding debt can be a time-consuming task. The key is to be properly prepared by putting effective collection strategies in place, in order to successfully negotiate a promise to pay.

Money Management

By attending this workshop, we will ensure that you learn money management techniques and habits that will remain with you for life, thereby enabling financial freedom and minimising the problems that you may be currently experiencing.

Debt Recovery – Legal and Ethical Frameworks

In this course, we will explain the appropriate legislation and ethical principles that every professional involved in debt recovery should have an understanding of.

Further Education and Training Certificate: Debt Recovery (SAQA ID: 49021) Level 4

This FET will enable learners to gain knowledge and skills in ethics and personal effectiveness within the debt recovery context, the application of the legalities in the liquidation of debt, the management of debtor and credit grantor portfolios and the facilitation of oral and written communication for the purposes of effectively administering debt recovery.

Microfinance Supervision and Management Learnership (SAQA ID: 23453) Level 4

This Further Education and Training (FET) learnership in Microfinance will equip learners to manage the operations of microfinance institutions (MFIs). They will acquire the skills to develop and implement client repayment schemes, credit policies and procedures, control and administrative systems, and fraud prevention measures.

Implementing the Debt Review Task Team Guidelines for Credit Providers

This course enables you to understand the process of debt review from start to finish.

Microlending Frontline Service Learnership (SAQA ID: 23453) Level 3

This course equips learners to work with clients, assist them with loan applications, advise them on suitable ways in which to make loan repayments, and on alternative ways to obtain funding; in case where the client does not qualify for a loan.

Debt Counselling – Basic Credit Management for Debt Counsellors

This short course will cover the different types of credit agreements, unlawful agreements and the inclusions and exclusions in terms of the National Credit Act (NCA).

Debt Counselling – Legislation and Compliance

This short course will provide in-depth knowledge and understanding of the National Credit Act, Amendments and Regulations.

Debt Counselling – Implementing the Debt Review Process

We explain how a debt counsellor should process an application for debt review, and provide insights into how to make a reckless credit determination, calculating a re-payment plan proposal, and using the Debt Counselling Rules System (DCRS).

Debt Counselling – Basic Concepts, Principles and Processes

This short course is designed to provide an introduction to debt review and its role in combating over-indebtedness in South Africa.

Debt Counsellor Training

In this programme, you will learn how to assist consumers through debt review and restructuring, all within the scope of the requirements of the National Credit Act (NCA).

The Legal Framework for Consumer Credit Management

Learn the basics of the credit industry and get an overview of the concept “credit management”. This includes the relevant terms used, the legislation (National Credit Act, Debt Collectors Act, Insolvency Act, and other related laws).

Develop Cash Management Procedures in a Micro Finance Organisation

During this course, you will learn the skills to develop the required cash management procedures in your organisation.

Customer Service Excellence for Credit Providers

This course equips learners with the knowledge and skills needed to deliver an excellent level of service to all of their customers at every interaction.

Manage Service Providers in Micro Finance Environment

This programme will teach you to understand your service providers, develop and negotiate service contracts with them, and to manage the successful delivery of their services.

Administration Systems

During this course you will obtain the knowledge, skills and abilities to develop systems and write procedures that work in order to keep client information safe.

Fraud Prevention and Monitoring

By attending this accredited skills programme, you will learn to identify fraud and understand the impact it has on your business.

Manage Loan Portfolios

This programme aims to familiarise the learner with the processes and procedures involved with the successful management of loan portfolios.

Marketing for Credit Providers

You will learn how to conduct market research, analyse your market, compile a proper budget for marketing, and identify creative and cost-effective ways to market your credit products.

Develop Repayment Policies and Procedures

The ability to develop policies and procedures to manage borrower loan repayments is fundamental to the long term success of the credit operations of a microfinance institution.

Sales Excellence Programme for Loan Consultants

In this course, you will learn the skills to identify customers’ needs, the ability to capture their attention, and the confidence to promote your products in such a way that sales are made.

Maintaining Client Relations

During this course you will learn how to identify your customers’ needs, how to deal with customer requirements/ complaints and how to provide quality customer service in a micro-finance environment.

Credit Policies and Procedures

In this course, you will learn how to determine the essential elements of a credit policy. We will also teach you to break policies down to procedures, and to write these procedures into your manual.

Credit Control and Collections

Should you wish to increase the profitability of your business by implementing an effective loan repayment and collection process, this programme will teach you to do so, as well as how to find solutions to collect on problem loans.

Applying Credit Assessment Practices and Methodologies

During this course, you will learn to assess the credit risk of potential clients and to determine their repayment ability.

Introduction to Credit Management

Familiarise yourself with ethical and professional requirements of the credit industry. This programme will give you these insights, with a specific focus on aspects such as profit and loss, supply and demand, as well as sustainability and compliance within the law.

All-in-One Credit Course

Familiarise yourself with ethical and professional requirements of the credit industry. This programme will give you these insights, with a specific focus on aspects such as profit and loss, supply and demand, as well as sustainability and compliance within the law.

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