We are the leading provider of data-driven customer growth solutions across all phases of the customer life cycle.

We bring over 150 combined years of data and insights experience to the marketplace. Our accumulated experience includes: consumer and commercial credit bureaux, credit scoring technologies, specialised marketing, education, information science and loyalty and rewards solutions.

We have deep knowledge across Banking, Retail, Micro Finance, Insurance, Utilities, Automotive, Telecommunications, Mortgage, Real estate, Retail, Trade and Small business sectors.

Our multidisciplinary approach of academic, industry- and experience-based knowledge of customer life cycle strategies ensures world class solutions to business problems.

Life Cycle

Business Units

Technology

Markets

Prospecting

Data Management
Software
Models
Consultancy
Process and portfolio measurement and reporting
Data Enrichment
Leads
Segmentation
Digital Campaigns
Digital Customer Engagement
Credit and Microfinance Skills
Learnerships

Acquisition

Scores
Predictors
Loan Management Tools
Decision Tools
Affordability Tools
Verification tools
Reporting
Data Management
Software
Models
Consultancy
Process and portfolio measurement and reporting
Voucher Creation
Sharing and using vouchers
Compliance
Credit Management
Business and Leadership Skills
Credit and Microfinance Skills
Learnerships

Collections

Scores
Predictors
Loan Management Tools
Affordability Tools
Triggers and Alerts
Tracing Tool -Columbus
Verification tools
Data Management
Software
Models
Consultancy
Process and portfolio measurement and reporting
Voucher Creation
Sharing and using vouchers
Digital Customer Engagement
Debt Counselling
Debt Recovery
Compliance
Bookkeeping
Financial Accounting
Business and Leadership Skills
Credit and Microfinance Skills
Learnerships

Customer Management

Scores
Predictors
Loan Management Tools
Decision Tools
Triggers and Alerts
Affordability Tools
Tracing Tool - Columbus
Verification Tools
Reporting
Data Management
Software
Models
Consultancy
Process and portfolio measurement and reporting
Data Enrichment
Segmentation
Digital Campaigns
Voucher Creation
Sharing and using vouchers
Digital Customer Engagement
Programme Evaluation
Full rewards programme management
Compliance
Credit Management
Bookkeeping
Financial Accounting
Business and Leadership Skills
Credit and Microfinance Skills
Learnerships

Our unified vision of becoming the leading provider of data-driven customer growth solutions across all phases of the customer life cycle, motivates us to develop innovative and intelligent solutions. These are categorised in five key business units:

Credit Bureau Services

  • Data, insights and solutions to mitigate risks and increase profits for consumer and commercial-facing companies.
  • 13.3 billion records taken live each week = 6.7TB of raw data.
  • Trigger 14 million alerts per day (in real time).
  • Validate and Load 28,000 input files monthly, which contains 2.8 billion records.

Decision Analytics

  • Data, analytics, modelling and software used to make better business decisions and predict consumer behaviour.
  • Strategic Scoresharp IP integral to Bureau.
  • 500 Scorecards (Application Risk, Behavioural Risk / Aari8on / Propensity, Response Models, Bureau Scores).
  • 9,000 PinPoint Variables Across 25 Vertical Markets.

Marketing Services

  • Data enrichment, segmentation and a complete consumer view to develop and execute targeted marketing strategies.
  • Unique set of Marketing Services variables generated from Leads.
  • 750 million leads generated over the last 10 years.

Loyalty & Rewards

  • Loyalty and rewards programmes and campaigns developed by expert consultants and supported by data and analytics.
  • 150 million Transactions Processed each month.
  • 43 Rewards Exchange Partners over 64 brands.
  • 32 million SMS per year sent.
  • 16 million Emails per year sent.

Compuscan Academy

  • Provider of a diverse range of programmes for professionals and companies in the credit and financial services industries.
  • 800 learners trained in per year.
  • From 137 clients.
  • Using 50 learning modules.

How can we help?

  • Make contact with one of our expert consultants.
Contact us

Superior technology and tools

Technology and data are what drive the Compuscan suite of products and services. Our data scientist, data analysts, statisticians and development teams work hand-in-hand to develop cutting edge technology. This technology consumes our bureau and non-bureau data in order to produce actionable results for our clients.

Our analytical strength lies in the 9 000+ variables that are applied to our various data sets giving our products and services the ability to drive automation and improve risk management.

Credit Bureau Services

Powered by Compuscan

  • Online portal facilitates delivery of consumer and commercial bureau and industry data.

Marketing Services

Powered by Compuscan

  • Data enrichment and segmentation for marketing strategy development and prospect generation.

Decision Analytics

Powered by Scoresharp

  • Puts big data to work by combing best-in-class data, analytics, modelling and software to present actionable insights that enable effective decision-making.
  • Unlocks value of bureau data assets that support all business units.
  • Enhances value proposition – a proven hook for new clients and a    catalyst for growth.

Loyalty & Rewards

Powered by Encentivize

  • Powerful rewards engine used to configure and implement programmes.

Our head offices are situated in Stellenbosch, South Africa, and our global operations extend throughout Southern Africa, Namibia, Botswana, Lesotho, Uganda, Ethiopia, the Philippines and Australia. We are constantly extending the geographies in which we operate, in order to assist our clients’ global ambitions.

To support our continuous expansion, we employ more than 400 people in over eight countries, who support clients across many different markets such as:

Automotive

Banking

Consumer

Education

FinTech

Financial

Government

Insurance

Legal

Lending

Microlending

Real Estate

Retail

Services

Technology

Telecommunications

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